Privacy Policy

New York App Devs ("New York App Devs," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect through newyorkappdevs.com (the "Site") and in the course of responding to your inquiries, how we use and share it, and the choices and rights you have, including specific disclosures about email, SMS/text message, and phone call communications. By using the Site or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Scope of this policy

This Privacy Policy applies to personal information collected through the Site, our contact and project-estimate forms, our newsletter signup, and direct communications you have with our team by phone, email, or text message. It does not apply to information you provide to third-party websites we link to, or to information covered by a separate signed client agreement, which is governed by the terms of that agreement.

2. Information you provide to us

We collect information you voluntarily submit, including:

• Contact and project-estimate forms: full name, phone number, email address, company name (optional), and project details or message content.
• Newsletter signup: email address.
• Direct communication: any information you share when you call, email, or otherwise correspond with our team, including the content of that correspondence.

3. Information collected automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, pages viewed, time spent on pages, referring and exit URLs, and general location information inferred from your IP address. This information is collected through cookies and similar tracking technologies. See our Cookie Policy for details on the categories of cookies we use and how to control them.

4. How we use your information

We use the information we collect to:

• Respond to your inquiry and provide the project information, ballpark estimate, or scoping call you requested.
• Communicate with you about a prospective or active project.
• Send you requested updates, newsletters, or other marketing communications, where you have opted in, and always with an easy way to opt out.
• Operate, maintain, secure, and improve the Site and our services.
• Detect, prevent, and address fraud, abuse, security, or technical issues.
• Comply with applicable legal obligations.

We do not use the information you submit through a project-estimate or contact form to make an automated decision that produces a legal or similarly significant effect concerning you; every inquiry is reviewed by a real member of our team.

5. Email communications

If you provide your email address, we may send you responses to your inquiry, project communications, and, where you have opted in, newsletters or other marketing email. Every marketing email we send includes a clear and conspicuous way to unsubscribe, and we honor unsubscribe requests promptly. We do not use false or misleading header information or deceptive subject lines in commercial email, consistent with the CAN-SPAM Act.

6. SMS/text messages and phone calls

If you provide your phone number through a form on the Site, you consent to receive calls and text messages from New York App Devs related to your inquiry, using the phone number you provided, including by automatic telephone dialing system or prerecorded/artificial voice where applicable, consistent with the Telephone Consumer Protection Act (TCPA).

• Consent is not a condition of purchase. You are never required to consent to receive autodialed or marketing calls/texts as a condition of using our services.
• Message frequency varies depending on your inquiry.
• Message and data rates may apply. Standard messaging and data rates from your mobile carrier apply to any text messages you receive.
• Opting out of texts: reply STOP to any text message to stop receiving further messages, or contact us using the details in Section 14 below. Reply HELP for assistance.
• Opting out of calls: tell any team member who calls you that you'd like to be placed on our internal do-not-call list, or contact us using the details in Section 14 below. We maintain commercially reasonable practices to honor do-not-call requests.
• We do not sell or share your phone number with third parties for their own marketing purposes.

7. Cookies and tracking technologies

The Site uses cookies and similar technologies to operate core functionality, remember your preferences, and understand how visitors use the Site. Full detail on the categories of cookies used and how to control them is in our Cookie Policy, which is part of this Privacy Policy by reference.

8. How we share your information

We do not sell your personal information. We share information only with:

• Service providers who perform functions on our behalf, such as website hosting, customer relationship management (CRM), email delivery, and analytics, under obligations to protect your information and use it only to provide services to us.
• Legal and safety purposes, where required to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of New York App Devs, our clients, or others.
• Business transfers, where personal information may be transferred as part of a merger, acquisition, financing, or sale of assets, subject to the acquiring party's commitment to honor the terms of this Privacy Policy for previously collected information.

9. Data security

We use administrative, technical, and physical safeguards designed to protect the personal information we collect, consistent with the New York SHIELD Act's requirement to maintain reasonable safeguards for private information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to your inquiry, delivering a service you engaged us for, and complying with our legal, accounting, and reporting obligations, after which it is securely deleted or anonymized.

11. Your privacy rights

California residents. Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), California residents have the right to know what personal information we have collected, to request deletion or correction of that information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined by the CCPA/CPRA. To exercise these rights, contact us using the details in Section 14 below. We will not discriminate against you for exercising any of these rights.

European Economic Area, UK, and other jurisdictions with data-protection laws. Where applicable data-protection law (such as the GDPR) applies to your personal information, you have the right to request access to, correction of, or erasure of your personal information, to restrict or object to certain processing, to request a portable copy of your information, and to lodge a complaint with your local data-protection supervisory authority. To exercise these rights, contact us using the details in Section 14 below.

All users. You may also update or correct the information you've provided us at any time by contacting us directly.

12. Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it.

13. Third-party links

The Site may contain links to third-party websites, including social media platforms. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

14. Contact us

Questions about this Privacy Policy, or requests to exercise any privacy right described above, can be directed to:

15. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Your continued use of the Site after a change becomes effective constitutes your acceptance of the revised policy.